BRATT TRADING WARRANTY

Unless otherwise specified on the product, all electrical items come with a 12-month warranty from the date of purchase for end customers. To invoke the warranty, a receipt or other proof of purchase must be provided to verify the purchase date. The warranty covers defects that occur under normal use and are due to material and/or manufacturing defects. Bratt Trading will compensate our customer, the wholesaler, by repairing or replacing the products that meet the warranty criteria. Freight and any customs costs related to warranty repairs sent to Bratt Trading are to be paid by the customer. Bratt Trading will cover the return freight to the wholesaler.

For Download - Reclamation Policy and Technical Return Authorisation Request Form.