1. Notice to Private customers or unregistered customers
Bratt Trading AB ("Bratt Trading") only sells products to companies operating within the wholesale salon sector.
To become a registered customer, please submit your application to Bratt Trading's Sales Manager Andres Ruiz (andres.ruiz@bratt-trading.se).
2. Registration
2.1 Companies that have been approved as customers by Bratt Trading have the right to register on Bratt Trading’s webshop ("Webshop"), allowing them to place orders online.
2.2 Upon registration, the customer consents to Bratt Trading entering their information into its customer database and processing it to fulfil contractual obligations.
2.3 The Customer must handle their user name and password with the highest level of care and must not share them with anyone except those authorised to place orders on behalf of the Customer.
2.4 The customer database maintained by Bratt Trading is confidential, and the information will only be disclosed as permitted by law.
2.5 The Customer also agrees that Bratt Trading may utilise the registered information to communicate updates such as price changes and special offers.
3. Prices
3.1. Bratt Trading reserves the right to correct any errors in the webshop. This also includes any discrepancies between the webshop and the catalogue, whether related to prices or dates for price adjustments and promotions. The applicable product price is the one listed in Bratt Trading’s current catalogue on the date of the order, along with any ongoing campaigns and customer-specific offers.
3.2. All prices are provided exclusive of VAT.
3.3. The final amount shown in the webshop cart should be considered approximate. The exact invoice amount will be determined post-invoicing, according to the current catalogue price, factoring in applicable quantity discounts, promotions, customer-specific deals, and, where applicable, charges for shipping, VAT (Sweden only), and other related costs.
4. Orders
4.1 When placing an order, customers must read and agree to these terms and conditions.
4.2 If a customer places multiple orders, any subsequent orders will be treated as additions to the original order during the packing process. Whenever possible, these orders will be shipped together.
4.3 By placing a web-order the customer confirms the order and its content. An order recognition is automatically emailed, detailing the contents of the order as a confirmation from Bratt Trading AB.
4.4 Pre-Order: Orders containing pre-order items must be limited to those items only; in-stock items or regularly orderable articles cannot be included in the same order. Bratt Trading reserves the right to remove pre-order items from any order that also includes in-stock items. Pre-orders and their specific quantities will be confirmed by Bratt Trading when they are ready for dispatch. Once placed, pre-orders are binding.
5. Terms & Conditions
5.1. Payment terms are set-up upon agreement. Penalty interest will be charged at the applicable reference rate +8% (for credit customers only).
5.2. Unless otherwise stated, Bratt Trading uses DAP (Delivered at Place).
5.3. Shipping is free for orders with a value of SEK 16000/EUR 1500 (ex. VAT) or more. Orders below this value will incur shipping costs, which will be added to the invoice.
5.4. Complaints about incorrect deliveries should be submitted within 8 days. Please contact Bratt Trading to arrange return shipping, if applicable. Returns for other reasons require Bratt Trading's approval and will be at the sender's expense.
5.5. We reserve stock for items. We reserve the right to adjust quantities in a web order due to uncertain stock balances. Please note that delivery times for some items may be longer due to stock availability or if the item is not currently in stock.
6. Change of terms and conditions
Once a customer places an order, Bratt Trading cannot modify the terms and conditions.
7. Materials
7.1. All images and texts (Materials) on the webshop are owned by Bratt Trading or used under licence and may not be copied without permission.
7.2. All product images are for illustrative purposes only. Bratt Trading disclaims any liability for incorrect orders and any additional costs that may arise due to misleading images.
8. Links
8.1. Certain links on Bratt Trading's website lead to third-party sites, which are entirely outside Bratt Trading's control. Therefore, Bratt Trading assumes no responsibility for the accuracy, completeness or legality of the content on these websites, nor for the products or services offered there.
8.2. A website linking to Bratt Trading's website:
May link to but not copy the material.
May not imply that Bratt Trading endorses the website or its products.
May not misrepresent its relationship with Bratt Trading.
May not present incorrect information about Bratt Trading's products and services.
May not use the Bratt Trading logo without permission (see 7.1).
May not contain materials that may be perceived as distasteful, offensive or controversial.
WARRANTY
Bratt Trading Warranty
Unless otherwise specified on the product, all electrical items come with a 12-month warranty from the date of purchase for end customers. To invoke the warranty, a receipt or other proof of purchase must be provided to verify the purchase date. The warranty covers defects that occur under normal use and are due to material and/or manufacturing defects. Bratt Trading will compensate our customer, the wholesaler, by repairing or replacing the products that meet the warranty criteria. Freight and any customs costs related to warranty repairs sent to Bratt Trading are to be paid by the customer. Bratt Trading will cover the return freight to the wholesaler.
Consumer Sales Act/Warranty/Complaints
There can be some confusion about the rights and obligations between buyer and seller under the Consumer Sales Act, as well as regarding warranty and reclaims. Therefore, we refer to the Swedish Consumer Agency (www.konsumentverket.se) for current rules and laws.
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